The Hardie Press

Terms

Governing Law and Contract Formation

No contract will exist between you, as web site visitor, purchaser, potential purchaser, and The Hardie Press for the sale by it to you of any product unless and until The Hardie Press accepts your order by e-mail and or postal mail or by any other means of communication deemed suitable and necessary confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time at which The Hardie Press sends the e-mail or other message to you (whether or not you receive that e-mail or other message). For the avoidance of doubt, any such contract will be deemed to have been concluded in Scotland . Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of Scotland , and you and The Hardie Press irrevocably submit to the non-exclusive jurisdiction of the Scottish Courts.

Disclaimer

To the fullest extent permitted by law, The Hardie Press is providing this web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, expressed or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, The Hardie Press does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice. Except as specifically stated on this Web site, to the fullest extent permitted by law, neither The Hardie Press nor any of its affiliates, officials, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, The Hardie Press does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of The Hardie Press, its affiliates, officials, employees or other representatives.

Privacy policy - Updated May 2018

When you supply any personal information to The Hardie Press we have legal obligations towards you in the way we use this data. We must collect the information fairly, we must explain how we will use it and tell you if we want to pass the information on to anyone else.

Categories of personal data

• Customer name
• Customer address
• Customer email
• Customer telephone number(s)

Our legal basis for processing customer information is "contractual" and will be used for communicating with you for the following reasons.

• In relation to products and services you purchase from us
• Contacting you in relation to payment issues
• Contacting you in relation to any enquiries made by you

Your personal information will be processed in line with the Principles and Individuals’ Rights of The General Data Protection regulation 2018.

Storage, Disclosure & Disposal

We will hold your personal information on our systems only for our own accounting and stock processing requirements. We will not provide any commercial third party with this information.

Data will be stored on our IT and paper based systems which are located in the UK. All storage systems are accessed only by The Hardie Press staff that have the appropriate role with unique login and secure passwords. On request we will remove all personal information from our system, but it may remain on transactional records where applicable for 7 years in accordance with the HMRC requirements.

Your information will not be transferred out of the European Union.

Contact Information

Our Information Security/ Data Protection Manager can be contacted as follows:

admin@hardiepress.co.uk

Tel: 01875 815 456

Important note:

If you feel we have not processed your data in accordance with the Principles and Rights of the individual under GDPR, please contact admin@hardiepress.co.uk for our complaints procedure, or you may raise a complaint with the Information Commissioners Office.

Buying from us

1. We will acknowledge receipt of your order by email and advise if the item is not in stock. We will normally fulfil your order within 7 - 10 days.
2. We normally despatch by Royal Mail and their delivery aims are:
• First Class - next day delivery
• Airmail - 3-8 working days
• Surface - up to 8 weeks
3. Cancellation: If you wish to cancel your order, you can do so within 7 working days of receipt of goods. Please advise us in advance by email. They should be returned at your expense in their original packaging and with our delivery note stating the reason for the return, to arrive in pristine condition.
4. Return of faulty books or books delivered in error:
   You may return these books in their original packaging and we will refund your costs. Please advise in advance by email.
   For more information about your statutory rights, visit the DTI's website.

Our Business Details & Address

The Hardie Press has a place of contact at:

108 Harlawhill Gardens
Prestonpans
East Lothian
EH32 9JH
01875 815 456

The Hardie Press is registered for VAT purposes.